Information we collect
When you contact us, request service, or book an appointment, we collect the information you provide: your name, phone number, email address, the location of your RV, and the details of the service you need. If you book online, our payment processor collects your payment information directly — we never receive or store your full card number.
We also collect standard technical information when you visit this site, including your browser type, device, and the pages you view, through analytics tools.
How we use it
We use your information to schedule and perform service, communicate with you about appointments, send invoices and receipts, respond to questions, and — if you opt in — send occasional maintenance reminders or service updates. We do not sell your information to anyone.
Text messages
By providing your phone number you consent to receive service-related text messages from us, including appointment confirmations, reminders, and technician arrival notices. Message and data rates may apply. Reply STOP at any time to opt out.
Third-party services
We use third-party providers to operate our business, including a customer relationship platform for scheduling and communication, a payment processor for transactions, and analytics services. These providers access your information only as needed to perform their function and are bound to protect it.
Your choices
You may request access to the information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@amazingrvsolutions.com. You may opt out of marketing messages at any time without affecting your ability to receive service.
Contact
Questions about this policy? Email info@amazingrvsolutions.com or call (855) 642-1714.